Healthcare and clinics
Healthcare and clinics

Faster patient care, backed by an operation that keeps up.

We organize your clinic's schedule, patient communication and administrative information, with automation and agents supervised by your team.

Signs

Signs we validate with you

These signs are working hypotheses: we confirm them with you in the first conversation.

Appointments and requests arrive by phone, WhatsApp and email, and are handled by hand.

Some patients write outside business hours and do not get a timely answer.

The schedule, invoicing and accounting do not share information.

Reports are built in Excel and receivables are followed up manually.

Critical processes

Where the operation is won or lost

Scheduling and patient service

Appointment requests are received and organized in one place, also outside business hours.

Reminders and follow-up

Reminders and appointment follow-up without depending on manual calls.

Invoicing and receivables

Administrative information flows between the schedule, invoicing and accounting, with orderly follow-up of receivables.

Clinic indicators

A dashboard with what matters for management, without building it by hand.

Frequently asked questions

What people usually ask us

How is patient information handled?

Confidentially. The scope, including the privacy requirements that apply to your clinic, is defined at the start.

Do the agents make clinical decisions?

No. They handle administrative tasks such as scheduling, reminding and following up. Clinical decisions stay with your professionals.

Do these situations apply to my clinic?

They are the signs we usually hear, and we confirm them with you in the first conversation. Every clinic is different.

How do we start?

With a conversation to understand how you currently manage appointments and administrative information.

To start the conversation

“How do you currently manage appointments and queries that arrive outside business hours?”

This is the question we usually start with.

Do you recognize these signs?

Tell us which process you want to improve and we will get back to you to talk about how to make it possible.

Let's talk