Operations transformation
Operations transformation

Your processes, running on their own.

We redesign and automate sales, operations, service and finance processes so your team sells, serves and decides instead of copying, reconciling and reporting.

The pain

What we hear in companies

My team loses hours on repetitive tasks.

Posting invoices, reconciling and closing the month takes us days.

We copy data from an email to a sheet and from the sheet to the system.

Follow-ups and collections depend on someone remembering.

To grow, we have to hire more people.

What it costs

Time

The team's best hours go to tasks that need no judgment.

Money

Data entry errors, delayed collections and invoices that go out late.

Customers

Slow responses and lost follow-ups, because team capacity is the ceiling.

Why it happens

The underlying cause

Processes that were never redesigned. They were done by hand when the company was small and stayed that way as it grew.

Tools that do not talk to each other. Someone acts as the bridge between one system and another, every day.

Nobody has time to improve them. The person who knows the process is busy running it.

Automating without redesigning only speeds up the mess. That is why we first organize the process and then automate it.

Business problems

Problems we solve

Suppliers and invoice posting

We receive, validate and post supplier invoices, including validation with the tax authority (DIAN), and organize the accounts payable process so the close stops taking days.

Collections and receivables

Reminders, follow-up and prioritization of collections done automatically, with visibility into what has been recovered.

Month-end close and reconciliation

We match transactions and reports without manual entry, and exceptions go to a person.

Sales follow-up, after-sales and loyalty

Each customer gets the follow-up they should without depending on someone's memory, and the loyalty program is redesigned as a complete process.

How we do it

Technology is the means

Process automation with n8n, Make and custom development, integrations with your current stack and artificial intelligence agents when the process requires interpreting information.

How we work

A clear process, step by step

Mapping

We identify the manual processes and what each one consumes.

Redesign

We define how the process should work, with its rules and exceptions.

Build and testing

We develop the workflows and test them with real data.

Supported go-live

We go live with your team alongside us.

Monitoring and improvement

We supervise the workflows and adjust them when the business changes.

What you get

What we deliver

Process map and priorities

Redesigned processes with their rules and exceptions

Automation workflows connected to your stack

Monitoring and maintenance of the workflows

Support for your team during go-live

Signs

Does this sound familiar?

You copy information from one system to another every day.

Month-end close or invoicing takes days of your time.

Collections and follow-ups depend on someone's memory.

Every new customer requires more people.

Your team describes their work as putting out fires.

Proof

Real results

+$500M

recovered in receivables

Viva Tu Crédito

An inactive portfolio of $2,000 million. With automation and WhatsApp messaging, more than $500 million was recovered.

See the case

-45 h

of manual work per week

Colchones y Muebles Relax

Orders from several channels reach the ERP without manual entry.

See the case

Patolandia

The loyalty process redesigned end to end.

Frequently asked questions

What people usually ask us

What should we transform first?

What consumes the most time and generates the most errors. We define it with you when mapping the processes.

Do I lose control over my processes?

No. Approvals and exceptions stay with your team.

Does my team have to learn new tools?

As little as possible. We design so that daily work is simpler, not more technical.

Does it work with the systems I already have?

Yes. We build on your current stack.

How do we start?

With a conversation to understand which processes take the most of your time.

Do you recognize these signs in your company?

Tell us which process you want to improve and we will get back to you to talk about how to make it possible.

Let's talk